Paul’s Perspective:
Adopting AI tools like ChatGPT isn’t about replacing experience—it’s about empowering people and processes to handle daily disruptions more effectively. Small and mid-sized businesses that innovate with practical, accessible technology can sustain legacy strengths while gaining the speed and efficiency needed to compete.
Key Points in Video:
- ChatGPT assists with troubleshooting equipment issues, reducing downtime and manual guesswork.
- The steel yard has streamlined its processes, becoming one of the fastest shops in the area.
- Mentoring and upskilling staff now leverage AI, improving real-time learning and team autonomy.
- This AI-enabled approach helps bridge generational gaps in skills and workplace know-how.
Strategic Actions:
- Identify recurring problems and bottlenecks in daily operations.
- Integrate AI tools like ChatGPT to assist in troubleshooting and maintenance tasks.
- Use AI for staff training and live mentoring to accelerate skill development.
- Streamline and digitize formerly paper-based or memory-driven processes.
- Encourage team adoption and involvement during technology transitions.
The Bottom Line:
- An 86-year-old steel yard is leveraging ChatGPT to boost efficiency and support team training.
- This practical integration is helping solve long-standing operational challenges and enabling a faster, more adaptive business.
Dive deeper > Source Video:
Ready to Explore More?
We work alongside businesses to modernize operations and unlock practical efficiencies together. If you’d like to explore how your legacy processes could benefit from new tools and our hands-on expertise, let’s have a conversation.





