How AI is helping in rise of Chatbots

Chatbots are popping up everywhere in every language. The improvements in natural language processing are allowing them to show up in virtually every messaging application. Soon almost every initial interaction with a business will begin via text messaging with a chatbot.

Key Points:

  • KLM Royal Dutch Airlines offers a chatbot service in collaboration with Facebook’s Messenger platform that allows users to ask questions in as many as 13 different languages.
  • The recent improvements in the standards of machine learning and natural language processing (NLP) have made AI chatbots an integral feature in messaging applications.
  • A chatbot is nothing more than a piece of program – designed to initiate and maintain ‘conversation’ with users – simulating the activities of a human customer service representative.
  • By the end of 2017, the value of the worldwide AI market will be around $1.247 million – nearly double of the corresponding figure last year.
  • According to a recent survey, around 7 out of every 10 people wish their initial interactions with businesses to happen via text-based conversations – and chatbots are the ideal tools for that (live chat and messaging both being popular ways).

Source Article:

Trends in AI-powered chatbots

Paul Helmick

Paul Helmick

Technology CEO


An Experienced Entrepreneur.

I love helping people use technology to grow their business.

I live in the mountains of West Virginia with my wonderful wife and two amazing children.

Take a look at the welcome message which explains this sites purpose and plan – it’s here for your enjoyment.

About This Site

Artificial Intelligence (AI) will dramatically transform business and industry.

Here are the resources I’ve discovered in my quest to learn about AI, which will reshape our world in unimaginable ways.